How does GRCHub handle incident and crisis management?

GRCHub provides a comprehensive Incident and Crisis Management solution within the Business Resiliency Module to help organizations log, track, and manage incidents while ensuring effective crisis response and business continuity. The platform enables users to document incidents, activate response workflows, and analyze impact assessments to mitigate risks and minimize disruptions.

Key Features of Incident and Crisis Management in GRCHub:

✔ Incident Logging & Tracking – Record incidents, attach documents regarding the incident.
✔ Crisis Management Activation – Promote incidents to crisis events and activate predefined Business Continuity & Disaster Recovery (BCDR) plans.
✔ Impact Assessment & Risk Analysis – Analyze financial, operational, regulatory, and reputational impacts, while tracking key recovery metrics like RTO, RPO, and MTD.
✔ Communication & Collaboration – Assign call-trees, send notifications, and document response actions in real time.
✔ Crisis event Review & Reporting – Generate detailed reports, document lessons learned and improve future crisis response strategies.

Example Use Cases:

1. Logging and Tracking an Incident:
   A financial institution detects unauthorized access to its payment processing system. The security team logs the incident in GRCHub and upload evidence for the incident.
2. Managing a Crisis Event:
   A logistics company faces a major supply chain disruption due to a cyberattack. The team activates a BCDR plan, notifies key stakeholders, and tracks business recovery milestones.
3. Conducting a Business Impact Analysis (BIA):
   A healthcare provider evaluates the impact of a server outage affecting electronic medical records (EHR), determining financial and operational consequences before finalizing a risk mitigation strategy.

GRCHub ensures efficient incident handling, proactive crisis management, and structured recovery planning, allowing organizations to reduce downtime, enhance resilience, and maintain operational continuity.